NEW REFUSE BILLING PROCEDURE: Solid Waste Billing Responsibilities Transferred to Waste Management (WM)

As of July 1, 2020, Waste Management provides all aspects of solid waste services (including billing) for residential and commercial customers in Manhattan Beach.

View the Residential 30 day notice and the Commercial 30 day notice, which provide an overview of the core changes to the Waste Management contract that began July 1, 2020.

What does that mean? 
Customers receive one bill directly from Waste Management for solid waste (trash) services, and one bill directly from The City of Manhattan Beach for water services.

How can I pay my bill?

Waste Management provides a variety of payment option such as an online portal for one-time payments, automatic payment set-up using a bank account or credit/debit card or a payment address where check can be mailed. WM also allows for paperless billing (if desired). 

Does the community pay a "billing transfer fee" or something extra for this change?
No.  Waste Management agreed at the City Council's February 5, 2020 meeting to take over all billing responsibilities without charging an additional fee for "billing." 

What about my City water bill?  Has that changed? 
No.  You still receive your water bill from the City of Manhattan Beach.  There were no changes to customer water accounts.  If you are currently enrolled in autopay or paperless billing with the City, that will remain in place. You may continue making payments and monitor your water account in the same manner that you do today.