Water and Sewer Services

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Utility Billing

Pay Your Water Bill Online (including Autopay & eBill)

The Revenue Services Division administers the billing and collection of water utilities for all City residential and commercial accounts. Residential utility bills are processed on a bi-monthly basis. To start or stop water service please contact the Finance Department at (310) 802-5559 or fill out an online Service Request through Reach Manhattan Beach. Simply select the appropriate topic from the list on the page.

My Water Advisor

A NEW CUSTOMER PORTAL TO TRACK YOUR WATER CONSUMPTION

With the recent completion of the AMI meter project, a new customer portal, My Water Advisor, is now available to all utility customers. The My Water Advisor portal will enable customers to view their daily water consumption, set up leak alerts, and more. In addition to the YouTube video below, the City created an informational flyer for My Water Advisor that will assist customers with creating an account.

Note: The My Water Advisor portal quantifies water consumption based on Cubic Feet (CF). One CF is equal to 7.48052 gallons. To convert CF to gallons, multiply the number of CF by 7.48052.

The City's Utility Bills quantify water consumption in Hundred Cubic Feet (HCF). One HCF is equal to 748.052 gallons. To convert HCF to gallons, multiply the number of HCF by 748.052.

1 HCF = 100 Cubic Feet = 748.052 Gallons

Upcoming Changes to your Water Bill

As you may know, the Metropolitan Water District (MWD) supplies treated potable water to West Basin Municipal Water District (WBMWD), a regional water wholesaler. WBMWD then delivers the water directly to the City through a connection to the regional distribution system. The City purchases the imported water at wholesale rates, which includes fixed and volumetric charges.

On May 6, 2025, the City Council approved an automatic water rate pass-through adjustment for FY 2025-2026 to offset the difference between the projected and actual water purchase costs. Effective July 1, 2025, the pass-through adjustment rate for FY 2025-2026 will be $0.38 per ccf (centum cubic foot; 1 ccf is equal to 748 gallons). The previous unit rate was $3.60 per ccf, and the new unit rate will be $3.98 per ccf. The new unit rate of $3.98 per ccf includes the pass-through adjustment rate of $0.38 per ccf.

Beginning in September 2025, all utility bills will reflect the pass-through rate of $0.38 per ccf. For more information, please refer to the Water Rate Adjustment and Pass-Through Charge Notice that will be mailed with your upcoming utility bills.

Recent Changes to your Water Bill

ANNUAL WATER AND WASTEWATER RATE ADJUSTMENTS:

Beginning in January 2025, all utility bills will reflect both the adjusted water and wastewater (sewer) rates. These rates were adopted at the following meetings:

Wastewater (Sewer) Rates: New wastewater rates were adopted at the May 16, 2023, City Council Meeting in accordance with Proposition 218 and the Public Hearing Process. The wastewater (sewer) rate adjustments were adopted to align with operational and capital costs necessary to maintain the City’s wastewater system and provide wastewater services.

For more information on the new wastewater rates, please visit www.manhattanbeach.gov/wwrates.

Water Rates: New water rates were adopted at the June 7, 2022, City Council Meeting in accordance with Proposition 218 and the Public Hearing Process. The water rate adjustments were adopted to align with operational and capital costs necessary to maintain the City’s water system and provide water services.

For more information on the new water rates, please visit www.manhattanbeach.gov/waterrates.

Payment Drop Box

The City has two payment drop boxes available for your City Hall payments.

Conveniently located in the City Hall parking lot (adjacent to the Library book drop box) and at the entrance of City Hall, these stainless steel drop boxes are available 24-hours a day, no postage required, for your water/sewer, parking citation, business license renewal and animal license renewal payments.

As a reminder, please be sure to reference your account number on your check and please DO NOT use cash in the drop box.

Please contact the City Hall Cashier at (310) 802-5559 for additional information.

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